Email practices
Permission first.Every time.
Greenroom helps independent artists email announcements to their fans. We built the system so an address is usable only when there is a clear reason that person asked to hear from that artist.
01 / CONSENT
Fans choose to join.
A fan who signs up on an artist page receives a confirmation email and is not subscribed until they confirm. We record when and how that consent was given.
Artists may add one fan at a time only after explicitly confirming that the person agreed to receive marketing email. Purchased, scraped, and bulk-imported lists are not supported.
02 / DELIVERY
One artist, one relationship.
Announcements are written by the artist and sent through Greenroom. Replies go to the artist. Greenroom currently supports email only; it does not send text messages.
Before delivery, we check that the fan is still subscribed and that the address has not hard-bounced or reported spam.
03 / LEAVING
Unsubscribing is specific and immediate.
Every announcement includes a visible unsubscribe link and one-click unsubscribe headers for supporting email clients. Leaving one artist's list does not remove a fan from another artist's list.
Hard bounces and spam complaints suppress an address across Greenroom so another artist cannot continue sending to it.
04 / SAFETY
Sending has guardrails.
Greenroom limits daily sending, processes delivery feedback, and can automatically pause an artist when complaint or hard-bounce rates cross our safety thresholds. Suspended artists cannot send until the issue is resolved.
05 / OPERATOR
Greenroom is a Bandworks project.
Questions about Greenroom or these email practices can be directed through Bandworks.
Greenroom2307 Fenton Pkwy, Ste 107 POB778
San Diego, CA 92108-4746
United States